orders, shipping, and returns
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not yet, but we're working on it! for now, we ship anywhere in the U.S.
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we ship orders monday-friday (excluding holidays). orders placed before 12PM EST will ship the same day. orders placed after 12PM EST will ship the following day. during holiday times, please allow 2-3 business days to process your order. we’ll send you a shipping confirmation email with your tracking number once your order has shipped so you can track its progress.
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once your order is placed and processed, we're unable to edit the items in your order or fully cancel your order as we strive to fulfill orders as quickly as possible. if you have any questions, please contact us— we cannot guarantee any changes or cancellations, but we will do our best to help!
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currently, we do not offer returns or exchanges on orders. due to our strict quality and safety protocols, we cannot resell any products that have left our warehouse. however, if you experience any issues with your product, please contact us for immediate assistance.